Emergency Window Repair for S& Lee Properties

Case Study: Emergency Window Repair for S& Lee Properties – Same-Day Response in Central London

Service: Rapid Window Repair & On‑Site Glass Replacement
Client: S& Lee Properties
Contact: Adam
Location: Central London
Delivered By: Paul and the team at Kensington Services
Workshop: 18 The Arches, 33 Munster Rd, London SW6 4RY

The Problem: Cracked Stairwell Window Posing Immediate Risk

Adam from S& Lee Properties contacted us after discovering a cracked glass panel in a stairwell window of a central London residential block. The glass had fractured due to thermal stress, and the pane had become unstable.

The situation presented multiple risks:

• Immediate safety hazard to residents

• Blocked light flow to communal areas

• Potential building regulation issues

• Full replacement delays and high cost

Our Response: Same-Day Glazing Repair On-Site

Within 3 hours, our mobile glazing team arrived fully equipped. We carried out a full safety check and handled the entire repair on-site.

Actions taken:

• Removed the damaged safety glass

• Replaced with 6mm toughened glass, pre-cut and fitted securely

• Re‑sealed the frame with weatherproofing compound

• Confirmed fit, alignment, and compliance with building regs

No scaffolding, no dismantling, and no downtime for residents.

Results Delivered

KPI Outcome Response Time Under 3 hours On-Site Completion ~1 hour Access Downtime 0 hours Replacement Cost Avoided £1,500+ Final Result Fully compliant, reinforced, clean

“Paul and the team were fast, professional and solved the issue without needing to shut anything down. We’ll definitely use Kensington Services again.”
Adam, Property Manager, S& Lee Properties

Location & Coverage

Service Area: Central London
Dispatched From:
Kensington Services, 18 The Arches, 33 Munster Rd, London SW6 4RY

We handle emergency glazing and structural repairs across:

• Fulham

• Kensington

• Chelsea

• Hammersmith

• West & South West London

Related Services

• Emergency Glass Repair – London

• On-Site Window Glazing & Replacement

• Mobile Repairs for Property Managers

• Metal + Glass Services from Kensington Services